The British Institute
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Soft Skill Training Programme

STAGE - I

This course is designed to develop the personality of an individual with a holistic approach to the students’ professional as well as personal life. The mission of this course is to teach the world class life skills to every individual to cater the demand of the global society.

Content :

  • 1
    Personal Grooming & Image Creation.
  • 2
    The importance of Greetings/Wishing.
  • 3
    Concept & types of communication.
  • 4
    Verbal & Non verbal communication.
  • 5
    Telephone Etiquettes.
  • 6
    Attitude & Behaviour.
  • 7
    Team Building Skill.
  • 8
    Ladder to be a Leader.
  • 9
    Developing Inter Personal Skill.
  • 10
    Customer Relationship Management.
  • 11
    Stress Management skill.

STAGE - II

The Course will focus to prepare future Leaders who will be able to face the global demand of corporate workforce management. The students will be able to apply high end technicalities with self awareness & management proficiencies. It is an endeavour to elevate the Supervisors/Executives to the next levels of their careers.

Content :

  • 1
    Globalized standards of Work life & Project Management.
  • 2
    Stress Management through concept of Leisure Time.
  • 3
    Concept of Service.
  • 4
    Concepts of Customers – Internal & External.
  • 5
    Managing with a Guest & a Visitor – The Difference.
  • 6
    Data Security Management.
  • 7
    Basics of Logistics Management.
  • 8
    Team Building & Leadership Skill.
  • 9
    The ideas of Facility Management.
  • 10
    Developing Decision making abilities.
  • 11
    Advancement in Work Place through Innovative Ideas.
  • 12
    Breakdown & Fault Management; Positive Thinking Skills.
  • 13
    Establishment of process & its sustainability.
  • 14
    Performance Analysis Skill.
  • 15
    Key to success.

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